There's very little bitterness in Thailand. I think that only a few sentences describe so well the mood that hovers and sets the tone of this country. As Bangkok is the gateway to Thailand, this is what I instantly felt and saw when I arrived there: genuine smiles, kindness, generosity, lightness, all together in harmony with the almost absence of bitterness.
The hospitality chain all over Asia is likely to be the most benchmarked in the world. The level of discreet sophistication and attention to details are premises of which they proudly master. Quality is always taken to the top and comes with a surprise touch: from wonderful and unexpected amenities to delicate although impactful decor or incomparable food flavours.